Privacy Policy

Effective Date: June 1, 2023

At DermaClip US, LLC (“DermaClip,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather when you visit our website, (the “Website”). By using the Website, you acknowledge and accept the practices described in this Privacy Policy.
  1. Information We Collect

1.1  Personal Information. We may collect personal information that you voluntarily provide to us when you interact with the Website, such as when you submit a contact form, sign up for our newsletter, make a purchase, or connect with us through social media platforms. This personal information may include your name, email address, mailing address, phone number, and any other information you choose to provide.

1.2  Log Files and Cookies. Like many websites, we automatically collect certain non-personal information about your visit to the Website through log files and cookies. This information may include your IP address, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Website, track users’ movements around the site, and gather demographic information about our user base as a whole. Cookies may also be used to enhance your experience on the Website.

  1. Use of Information

2.1  Personal Information. We use the personal information you provide to us for the following purposes:

  • To communicate with you and respond to your inquiries.
  • To process and fulfill your orders and requests.
  • To send you newsletters, marketing communications, and promotional materials.
  • To improve our products, services, and the overall user experience.
  • To comply with applicable legal obligations.
  • To protect our rights, interests, and the safety of our users.

2.2 Log Files and Cookies. We use the non-personal information collected through log files and cookies to analyze trends, administer the Website, track users’ movements, and gather demographic information. This information helps us improve the functionality and performance of the Website.

  1. Disclosure of Information

3.1 Service Providers. We may engage trusted third-party service providers to perform various functions necessary to operate our business and the Website, such as hosting, payment processing, order fulfillment, analytics, marketing, and email distribution. These service providers have access to personal information only as needed to perform their functions on our behalf and are contractually obligated to maintain the confidentiality and security of the information.

3.2 Legal Requirements. We may disclose your personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to:

  • Comply with legal obligations or respond to a valid legal process, such as a subpoena or court order.
  • Protect and defend our rights, property, or safety, or those of our users or the public.
  • Investigate, prevent, or take action regarding any illegal activities, fraud, or potential threats.
  1. Third-Party Trackers

4.1  Google Analytics. We use Google Analytics to collect and analyze non-personal information about how visitors use the Website. Google Analytics uses cookies and similar technologies to collect and store information such as your IP address, browser information, and the pages you visit. This information is used to generate statistical reports about user activity on the Website.

4.2  Facebook. We may use Facebook tracking technologies to measure the effectiveness of our advertising campaigns and to deliver personalized advertisements to you on Facebook. These technologies may collect non-personal information such as your IP address, browser information, and the pages you visit on our Website.

4.3  HubSpot Tracking Codes. We use HubSpot tracking codes to track user interactions on the Website, including page views and form submissions. This information helps us better understand and serve our users.

4.4  MailChimp. We use MailChimp, a third-party email service provider, to send newsletters, marketing communications, and promotional materials. When you sign up for our newsletter or provide your email address, your information may be stored and processed by MailChimp. MailChimp’s use of your personal information is governed by its privacy policy.

4.5 Multiview. We previously used Multiview, a marketing automation platform, to analyze and track user interactions on the Website. This included tracking page views, form submissions, and other engagement metrics. The information collected through Multiview helped us better understand and serve our users. This engagement ended in 2023.

Please note that the use of these third-party trackers is subject to their respective privacy policies and terms of use. We do not have control over the information collected and processed by these third parties, and we recommend reviewing their policies for more information.

  1. European GDPR and Website Intended Audience

DermaClip US, LLC operates in compliance with the European General Data Protection Regulation (GDPR). However, it is important to note that DermaClip US, LLC does not sell products or offer services directly to customers located in Europe. Therefore, the Website is not intended for European customers.

By accessing and using the Website, you acknowledge that you are not a resident of the European Economic Area (EEA) or a citizen of any European country. If you are located in the EEA or are a citizen of a European country, you should not use the Website or provide any personal information through it.

We do not knowingly collect or solicit personal information from individuals located in the EEA or European citizens. If we become aware that we have collected personal information from such individuals, we will take appropriate steps to delete the information from our records.

If you believe that we may have collected personal information from an individual located in the EEA or a European citizen, please contact us by emailing, and we will promptly address your inquiry.

  1. Your Choices

6.1  Opting Out of Cookies Most web browsers are set to accept cookies by default. You can usually modify your browser settings to refuse cookies or alert you when cookies are being sent. Please note that if you choose to disable cookies, certain features of the Website may not function properly.

6.2  Marketing Communications You have the right to opt out of receiving marketing communications from us. You can unsubscribe from our marketing emails by following the instructions provided in the email or by contacting us using the information in Section 8.

  1. Security

We take reasonable measures to protect the personal information we collect and maintain. However, no security measures are 100% foolproof, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of any account credentials or access codes you use to access the Website.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

DermaClip US, LLC 730 N Post Oak Road, Ste 202 Houston, TX 77024 United States +1 (713) 682-3185

  1. Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Website. Your continued use of the Website after the posting of any changes constitutes your acceptance of such changes.

Please note that this Privacy Policy applies only to the information collected through the Website and does not govern information collected from any other sources or offline interactions.

Last updated: January 29, 2024